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Q. I would like to get
some files printed. How do I start?
Q. What file
formats do you accept?
Q. How can I
avoid unreasonably long upload
times?
Q. Do I need
to expand my files, to match the printing size I will request?
Q. How long will you keep my photos
in my on-line directory?
Q. How large
a print can I get without it looking blurry?
Q. I've added
some prints to my shopping cart, but tomorrow I will want to upload and order
some additional items. Will my shopping cart still be there tomorrow?
Q. Will you
check my order for color and cropping?
Q. Is my credit card information
secure?
Q. How soon will I
get my order?
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A. If your file does
not contain line art, then probably not. When we print your file,
our equipment will automatically expand it via pixel interpolation to be
300 pixels per inch. If you do that yourself, you increase the file
size needlessly, and lengthen the upload time. It doesn't hurt
anything, but doing this may greatly expand the amount of time you spend
uploading your files.
However, if you are sending us a combination of photo(s)
and text or other line art, then you should set up your file for at least
100, preferably 300 pixels per inch (at the size at which your file will
be printed) before adding the text. It's generally accepted that
photos will be a little bit blurry in a large print. However, it's
generally expected that the text will be sharp.
You can save yourself some upload time by adding text
on-line. Our system will expand your file before adding the text, so
the text will always be sharp.
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